Frequently asked questions

EasiGrub.com is an Irish owned company delivering an easy and user friendly way of ordering food from a range of takeaways and restaurants throughout Ireland.
You need to register to make an order through our website. It is free and allows you use all the special features. You can either register before placing your order or after you have added your meal to the basket. We do not use any of your information unless we have your authorisation.
Go to the Login box at the top right hand corner of the screen and click on "Register" which is quick and simple. All items must be entered. Read the Terms and Conditions, then click on the "Register" button.
Every Takeaway is given a 5 character code (ie. G1000). The first character is "G" for Galway and the next four characters are the numbers associated with the takeaway. These four digits will always be ones that will be easy to remember.
You can enter your landline but mobile numbers are better in case you wish to order from a different delivery address. We will also text you from time to time with special offers.
The password must be minimum of five characters and can be a mixture of digits and letters.
This usually means that you have an account setup already but check and make sure the email is correct. If you cant remember your password you can click on the Forgot Password located in the Login Box on the top corner of the screen.
Go to the top right hand corner of the screen and enter your Username and Password. If you cant remember your password you can click on "Forgot Password" located in the Login Box.
If you can't remember your password you can click on "Forgot Password" located in the Login Box on the top corner of the screen.
Customer goes to the EasiGrub.com homepage
Customer Enters the Takeaway Code or selects the Takeaway Location
Customer Selects the Takeaway menu
Customer Selects the items they wish to order and clicks on checkout
Customer Specifies whether it is for Delivery or Collection and enters payments details.
Takeaway Receives order which is printed on the takeaway printer.
Takeaway accepts the order and enters delivery time which appears on customers screen
Takeaway Delivers Order
Our website is secure and uses the latest technology to encrypt your information. We do not store your card details, the transaction is done through credit card payment handling company, Sage Pay which is certified as a Electronic Money Issuer by the Financial Services Authority and regulated as a Money Service Business.
Click on the "remove" text under the price of the item which you want to remove. This is found inside the shopping basket on the right of menu.
Yes, you can place an order and specify your requested delivery time when entering your payment details.
To change your contact details, you need to log in to your account, then click on "View Contact Details" after which you can change, add or remove any of your details. Click on Save to update any changes
You will receive a confirmation message on your screen specifying order acceptance and the time of delivery.
You can either pay by credit/debit card online or by cash on delivery or collection. If you're paying by cash, just pay the amount to the person delivering your order. If you choose to pay online, your card information is handled securely and not shared or stored in any way by us or the takeaway. The transaction will be shown on your statement as a payment to EasiGrub. Please note that restaurants do not accept cheque as a method of payment.